Return & Replace Policy

At CustomFabric, we want you to be completely delighted with your purchase. If something isn't right, we're here to help.

Eligibility for Returns

• Items must be returned within 15 days of delivery
• The product must be unworn, unwashed, and in its original packaging with all tags attached
• Custom-embroidered or made-to-measure items are not eligible for return unless defective

Replacement Policy

• If you receive a damaged, defective, or wrong item, we will replace it at no additional cost
• Replacement requests must be raised within 48 hours of delivery with photo evidence
• Replacements are subject to stock availability

How to Initiate

Contact our concierge team at support@customfabric.in or use the floating chat on any page. Include your order number and photos of the issue.